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"An unexpected error occurred while creating a custom installer."

All;


I—and I've seen several others in older posts—have been reported received the error "An unexpected error occurred while creating a custom installer" while attampting to build a customer ARD client installer. My guess is that this is do to a issue related to 10.8.X (10.8.4, in my case) based console Mac but I cannot confirm this. I have verified that there are no outstanding OS, client or application updates or hot fixes, as well.


Has anyone built an successful installer from Mountain Lion-installed Mac? Is there any know workarounds?


Thanks in advance, for any help.

Apple Remote Desktop 3.6.1-OTHER, OS X Mountain Lion (10.8.4)

Posted on Jul 29, 2013 7:44 AM

Reply
2 replies

Aug 31, 2013 9:40 PM in response to EWScrippsPTS

Have the exact same problem.


iMac running 10.8.4


Got through the steps of creating a custom client installer.


if I choose not to customize and just save an installer I don't get the error but it creates a file of Zero bytes in size.


If I chose to configure, when I try to save I get:


An unexpected error occurred while creating a custom installer. Please try again....


Console log reports:

9/1/13 12:32:29.603 AM Remote Desktop[1306]: open on /private/tmp/RemoteDesktopClientInstaller_HEATyAJ5CR/extracted/RemoteDesktopCli ent.pkg/Scripts/RemoteDesktopClient.pkg: No such file or directory


I have tried to save this in several location, with no effect on the error or the information logged, with the exception of the name of the temp directory that DOES contains the file (zero bytes):


RemoteDesktopClient.pkg


Need help with this someone...!


APPLE...I JUST purchase this Applciation for $80.....it just flat out does not work....

"An unexpected error occurred while creating a custom installer."

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