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iPhone 5 won't backup to computer nor sync to Bluetooth:

I have recently encountered two simultaneous problems with my iPhone 5:


1) When I plug my phone into my computer, launch iTunes and attempt to back-up to my computer, the back-up appears to be working and then an error message pops-up that reads: Cannot backup to computer because an error occurred. I haven't had any issue with performing this back-up until recently.


2) When I try to connect my phone to my car's Bluetooth, my phone finds the Bluetooth, I enter the code and connect the devices and an error message pops-up that reads that my phone cannot connect to the car's Bluetooth. Other phones can connect to the car's Bluetooth and I haven't had any issue with performing this connection until recently.


I read a thread that explained that others have encountered the exact same two problems, at the same time, as I explained above. Perhaps there is a common issue?


Additionally, I want to note that I did a reset of my phone's settings (as well as a restart of both my phone and computer), and my software on both my phone and computer (iTunes) is up-to-date. Unfortunately, the problems still persist ....

iPhone 5

Posted on Jul 29, 2013 7:29 AM

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8 replies

Oct 25, 2013 1:01 AM in response to elisabethfromil

Not sure if anyone fixed this.....but i had the same issue...


I resolved this by disabling the "Find my phone" in the Icloud setting on the phone. When I 1st got the phone I was backing it up to the Icloud then changed to the local computer...It's as if it doesn’t unlink from the cloud and still thinks you want to backup it up there. Disabling the find my phone seems to cut it from the Icloud and then the backup worked fine..


You can then re-enable once done and it continued to work fine from then on.


worth a shot anyway, it worked for me.


Dan.

iPhone 5 won't backup to computer nor sync to Bluetooth:

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