Bluetooth Keyboard & Trackpad connection problems

Hello,


for quite some time now I have trouble using the Bluetooth Keyboard and Magic Trackpad with my 2012 MacBook Pro 15" non retina. Most of the time I everything works fine, but sometimes the connection seems very poor and I'm experiencing heavy lags, which makes normal working almost impossible.

The cursor moves very slow and laggy, the keyboard works with delay only and suddenly repeats characters numerous times. In the worst cases the devices entirely lose connection.


In the following screenshots you can see the connection drops in the Bluetooth RSSI monitor.

User uploaded file

User uploaded file


I already tried moving other bluetooth devices away from my desk as well as inserting new, powerful batteries into my Trackpad and Keyboard. Furthermore I checked whether there is any interference caused by WLAN. Here's the output of my WiFi scanner:

User uploaded file


I hope someone can help me out.

Also please excuse my poor english.


Thanks in advance,

Hagen

MacBook Pro (15-inch Mid 2012), OS X Mountain Lion (10.8.4)

Posted on Jul 29, 2013 9:52 AM

Reply
1 reply
Sort By: 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Bluetooth Keyboard & Trackpad connection problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.