My phone won't come on

I charged my phone over night and unplugged it in the morning and my battery life was 1%, I checked the plug was on and it was and my charger works fine with my wife's phone. My phone (iphone 4s) turned itself off after about 10 min. All it shows me is an empty battery when I try to turn it on or when I reconnect the charger. If I leave it for a few days (not plugged into the charger) and then try to turn it on, it comes on with 100% battery life. This has happened on more than a couple of occasions now over this month. I only got the phone from new at the end of January. The apple shop has not been very helpful and was hoping someone on here might have any ideas????

iPhone 4S

Posted on Jul 29, 2013 7:59 AM

Reply
3 replies

Jul 29, 2013 8:25 AM in response to MATTROUGH

Have you tried resetting it? HOld down the sleep and home keys until you see the silver apple. let it reboot and try again.

Have you tried to swap out the charger? Maybe your charger isn't good or isn't working right and that could be the issue.


SInce you are using the phone, have you tried to charge plugged into the USB on your computer? I believe that phones will charge via usb. That coudl be a way to determine if the power brick is malfunctioning. (Although since it charges your wife's fine then it may be an issue with the port on your phone. THat port is just tiny bits of metal covering plastic and can be damaged)


I'd make an appointment at your local apple store and have them look at it. If you can't get satisfaction locally then at the top of this page is the link to support, and then start a ticket online and see what else they can do for you.


Also, this is the iPad forum and your issue is for the phone, so I'm going to ask the mods to move your post, so that's what happened to it if you can't find it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My phone won't come on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.