HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
Q: My iPhone 3gs says it has no service and cannot connect to wifi however says to connect to iTunes. When I connect to iTunes it say ... more
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Jul 29, 2013 10:09 AMby kellydolinger,Follow these steps to see if it resolves your issue: (from http://support.apple.com/kb/TS4148)
You may also want to contact your carrier for to make sure there isnt a issue with the carrier service.
- Update your iPhone to the latest version of iOS.
- Toggle Airplane mode On and Off.
- Try turning iPhone off and then on again.
- Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
- Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
- Restore the iPhone.
Hope this helps
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Jul 29, 2013 11:10 AMby keira2k13,I am currently using my sim in another phone so I know for sure it is nothing to do with the sim its the phone.
the thing Im trying to solve is the connect to itunes it keeps sayin. It went from saying the iphone cannot be connected to insert sim (Which WAS inserted). i think my iphone is broken as I have done numerous amount of restores and I have tried everything. thankx for your help though.
