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Helpful answers
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Jul 31, 2013 9:30 AM in response to swalescl02by norm123,Hey swalescl02
Check to make sure the movie file is in a file format that iTunes will play. The following article will give instructions on how to import the file and the other article will give some FAQs about videos and iTunes.
iTunes 11 for Windows: Import music and video already on your computer
http://support.apple.com/kb/PH12493
iTunes: Frequently asked questions about viewing and syncing videos
http://support.apple.com/kb/ht2729
iTunes:
- ▪ Video content purchased from the iTunes Store.
- ▪ QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
- ▪ Video podcasts.
- iTunes Digital Copies.
- iTunes Store Movie Rentals (Requires iTunes 9 or later).
Thanks for using Apple Support Communities.
Regards,
-Norm G.
