2 Replies Latest reply: Jul 29, 2013 1:51 PM by LaPastenague
motomo43 Level 1 Level 1 (0 points)

I had am Airport Express.  I purchased a new Time Capsule.  Following the instructions the Airport Utility has not reconized the new time capsule.  I have reset modems, time capsule with no  results.  I put my old express back in use and no problems.  Why.  Is it possible the time capsule is defective?


iMac, Mac OS X (10.0.x), email me @ motomo43@gmail.com
  • 1. Re: Airport utility will NOT find my new Airport Time Capsule.
    LaPastenague Level 8 Level 8 (35,380 points)

    How are you connected to the TC??

     

    I think it is always better to do the setup via ethernet. That provides a fixed link.. plug it into your imac.. doesn't matter if the setup is in isolation to the rest of the network.. turn off wireless in the imac.. plug in the TC.. start the airport utility.. if it still cannot find the TC.. press reset .. 10sec around about and start over.

     

    If you still have no TC.. take it back for checking.

  • 2. Re: Airport utility will NOT find my new Airport Time Capsule.
    LaPastenague Level 8 Level 8 (35,380 points)

    I forgot a couple of things..

     

    What OS are you actually running on the computer? What version utility?

     

    For v6.3 utility to work it needs ipv6 turned on.. is it?

     

    http://support.apple.com/kb/TS4597

     

    There is no doubt about it.. v6 was a backwards move.. and 6.3 is worse than anything that came before.

     

    People are having much better success with airport utility on the iOS.. !! Even if it doesn't have the same level of info it works much better.