Q: When i try update my ipod it says that 'itunes could not contact the ipod software update server because you're not connected to the internet' when my computer is connected to the internet, help?

When i try update my ipod it says that 'itunes could not contact the ipod software update server because you're not connected to the internet' when my computer is connected to the internet, help and tell me how to fix it?

iPod touch, iOS 4.2

Posted on Jul 29, 2013 1:44 PM

I have this question too

Q: When i try update my ipod it says that 'itunes could not contact the ipod software update server because you're not connected to t ... more

All replies

Helpful answers

by lllaass,

lllaass Jul 29, 2013 1:49 PM in response to wardy123
Level 10 (190,842 points)

Apple Watch

Jul 29, 2013 1:49 PM in response to wardy123

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Reply options

Link to this post

Q: When i try update my ipod it says that 'itunes could not contact the ipod software update server because you're not connected to the internet' when my computer is connected to the internet, help?

All replies Helpful answers

by lllaass,

All replies

Helpful answers