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my daughters ipod is disabled due to her & friends setting up a password and fogetting it! I no longer work have access to the computer that was used to set it up :( what can i do to unlock her ipod????

My daughters ipod is disabled due to her & friends setting up a password & then forgetting it! I do not have access to the computer that the ipod was set up with :( any help would be greatly appreciated

iPod touch, new

Posted on Jul 29, 2013 10:02 PM

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3 replies

Jul 29, 2013 10:05 PM in response to wendyp75

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device


1. iOS- Forgotten passcode or device disabled after entering wrong passcode

2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

3. Restoring iPod touch after forgotten passcode

4. What to Do If You've Forgotten Your iPhone's Passcode

5. iOS- Understanding passcodes

6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad


Forgotten Restrictions Passcode Help


You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.


Also, see iTunes- Restoring iOS software.

Apr 27, 2015 10:25 AM in response to LockedIpod

Yes, restoring the device erases the iPod.

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

my daughters ipod is disabled due to her & friends setting up a password and fogetting it! I no longer work have access to the computer that was used to set it up :( what can i do to unlock her ipod????

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