Do I have to go to apple store?
Do I have to travel 2+ hours to the nearest apple store if I want anything to be replaced for my warranty?
iPhone 5
Do I have to travel 2+ hours to the nearest apple store if I want anything to be replaced for my warranty?
iPhone 5
No. You can ship your device to Apple instead. You must call them to get an authorized repair number. They will ship a pre-paid container to ship your device to Apple.
You can use a local repair service if they are Apple certified.
There are multiple ways to get an iPhone replaced:
- Apple Authorised Service Provider (AASP)
- Apple Retail Store (ARS)
- Postage Replacement
To find if an AASP or ARS is near you follow the link below select your country then choose the option service.
If there is nothing near you then depending on your country/region you may have postage options available. You can set this up online here https://expresslane.apple.com/Issues.action or you could contact AppleCare t see if this available and set it up. For the contact number for AppleCare in your country follow the link below:
http://support.apple.com/kb/HE57
Hope this helps🙂
You can send it to them instead, if it's too far to travel.
Do I have to go to apple store?