A preordered album which has not downloaded.

I preordered an album (Backstreet Boys In a World Like This) and I received the email telling me it was ready to download. It did not download automatically as other preorders have done previously and when I clicked the link on the email this just took me to the iTunes homepage on the app on my phone. I have not got access to a computer at the moment as I am abroad so can't 'check for available downloads'. When I searched the album on the Internet it said it was not available in the UK store but on the US one but the release date on ITunes is today and I have been notified that is available? Thanks to anyone with suggestions?