How do you change your billing info? Because I got a new Visa card.
Please help me!???
Settings > iTunes & App Stores > Apple ID: > View Apple ID > sign in here > change Payment Information
11 replies
I did but it doesn't want to take it. What do I do?
If that doesn't work you can always change it within the iTunes app on your computer.
The question is why wont it take it, is there a specific error message that pops up when trying to add the new visa card?
I tried to change out on the computer and still won't take it.
what does it SAY?
It said "your payment method was declined. Please enter another payment method."
On the computer it says. "Your credit card was declined. Please enter valid credit card information."
It means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:
- Insufficient balance or account in arrears
- Account suspended for suspected fraud (not necessarily by you)
- Error in card number
- Wrong expiration date
- Wrong CCV code
- Address in your iTunes account does not match exactly the billing address for the card
- The card was not issued in the country of the iTunes store
Is it possible this is a debit card and not a credit card? iTunes has a problem with debit cards in some accounts. You can try going to this link https://expresslane.apple.com/GetproductgroupList.action and ask for assistance.
Your payment method was declined. Please enter another payment method.
How do you change your billing info? Because I got a new Visa card.