Who knows why importing cd, it produces an error type 609 that does not recognise the album and consequently does not import the illustration

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Who knows why importing cd, it produces an error type 609 that does not recognise the album and consequently does not import the illustration

I am actually re-importing all my CDs from physical CD to the ITunes Library. It imports without any problem all the music with titles, searching in the gracenote database, without problem. At the moment to insert the album illustration, Itunes gives an error message type 609, saying it is not possible to trace and import the album illustration.

Has anybody already experienced this ? How can that be solved ?

Thanks for helping

Windows Vista

Posted on Jul 30, 2013 4:14 AM

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Answer 1

CarlAVII

Community Specialist

Aug 1, 2013 7:34 AM in response to Cathycolibri

Hello Cathycolibri,

The following article provides information regarding this error messages, and steps for resolving the issue.

This alert might occur when you try to get album artwork for songs in your library. To resolve this:

Open iTunes.

Click Store > Sign Out (this will sign you out of the your iTunes Store account).

Quit iTunes.

Reopen iTunes.

Click Store > Sign In and then sign in to your iTunes Store account.

Try to select the songs and choose Advanced > Get Album Artwork again.

If this does not resolve the issue, disable third-party services and startup items by booting the computer to a selective startup. Then, follow steps in iTunes for Windows: Troubleshooting security software issues to rule out security software as a cause.

iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297

Cheers,
Allen

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