I have error 1002 , so how can i fix it ?

My iPhone is stuck with the frozen "connect to itunes" screen, When i try reset it gets to 99% and ends up saying error 1002. How can I fix this ?

iPhone 3G

Posted on Jul 30, 2013 3:45 AM

Reply
1 reply

Jul 30, 2013 4:38 AM in response to Premarathna

http://support.apple.com/kb/TS3694#error1002


Error 1002, 1011, 1012, 1014 : These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue.

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I have error 1002 , so how can i fix it ?

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