Q: An album LP crashes my iTunes
Hi Everyone,
Hoping someone can help, iTunes crashes everytime I attempt to open an album LP within the program. I tried opening it in safe mode and the problem still occured. This is the error detail I am getting from Windows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.4.4
Application Timestamp: 51a8f09f
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18015
Fault Module Timestamp: 50b83c8a
Exception Code: c06d007e
Exception Offset: 0000c41f
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
If anyone has any ideas on how to fix this, it would be much appreciated! Thank you.
Posted on Jul 30, 2013 7:53 AM