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My iPhone will not sync email with time Warner cable. They say- mail.twc.com

My iPhone will not sync email with time Warner cable. They say- mail.twc.com What should the in coming server address? Thanks G

iPhone 5, iOS 6.1.4

Posted on Jul 30, 2013 1:07 PM

Reply
6 replies

Jul 30, 2013 2:02 PM in response to G K Dillard

Apple does not handle the servers used for roadrunner mail. You will need to contact your email service provider to collect the proper email settings. You can use the following link to access the article that will help you along


http://support.apple.com/kb/TS3899?viewlocale=en_US


if the link does not show then use the search bar at apple.com/support to search for TS3899

Jul 7, 2014 12:47 PM in response to G K Dillard

The instructions are at: https://www.timewarnercable.com/en/support/internet/step-by-step/twc-mail.html


If you can't send emails when you're not using Road Runner internet try using the SMTP server: mobile-smtp.roadrunner.com


The instructions are on Time Warner's website but it will work for all roadrunner.com email addresses. Road Runner was a subsidiary of Time Warner and in 2012 they renamed Road Runner to Time Warner Cable Internet. You can read about their history and other companies that offer Road Runner internet at:

https://en.wikipedia.org/wiki/Road_Runner_Internet

Jul 7, 2014 1:00 PM in response to G K Dillard

iPhone/iPad

  1. From Settings, select Mail, Contacts, Calendars.
  2. Select Add Account.
  3. Select Other.
  4. Select Add Mail Account.
  5. Enter a Name, Email, Password and Description.
  6. Select Next.
  7. Select POP or IMAP.
  8. Enter or confirm (if automatically set) your account settings.
POP settings: Account Type: POP or POP3
Incoming Mail Server: mail.twc.com
Incoming Server - POP3 port: 110
Outgoing Mail Server (SMTP): mail.twc.com
Outgoing Server - SMTP port: 587
Inbound & Outbound User Name: Enter full email address
johndoe@[division].rr.com
johndoe@roadrunner.com
johndoe@twc.com
Inbound & Outbound Password: Email Password (same as Web Mail)
SMTP Server Requires Authentication: Checked
IMAP settings: Account Type: IMAP
Incoming Mail Server: mail.twc.com
Incoming Server –IMAP port: 143
Outgoing Mail Server (SMTP): mail.twc.com
Outgoing Server – SMTP port: 587
Inbound & Outbound User Name: Enter full email address
johndoe@[division].rr.com
johndoe@roadrunner.com
johndoe@twc.com).
Inbound & Outbound Password: Email Password (same as Web Mail)
SMTP Server Requires Authentication: Checked
  1. Enter your full email address and password.
  2. Select Save.
  3. Your device will verify your account settings. User uploaded file
  4. If you need to edit your settings, select your email account from the Accounts list.


My iPhone will not sync email with time Warner cable. They say- mail.twc.com

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