Can,t find Canon MX892 printer on iPad 3 or iPhone 4S

Question

Level 1

4 points

Can,t find Canon MX892 printer on iPad 3 or iPhone 4S

I can't find my Canon MX 892 printer on either my iPad or iPhone. They both have iOS 6.1.3 and the firmware on the printer is version 3.020. I am on the same wireless network and can print from my PC's. Bonjour is enabled on the printer. Any ideas?

iPhone 4S, iOS 6.1.3

Posted on Jul 30, 2013 5:34 PM

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Answer 1

deggie

Level 10

167,543 points

Jul 30, 2013 6:32 PM in response to Roncwa

Is the firmware on your router up-to-date? Does it support Bonjour?

Try resetting your iPad, printer and router.

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Answer 2

Axeman1020

Level 6

15,138 points

Jul 31, 2013 7:16 AM in response to Roncwa

Hi Roncwa

Update the firmware for your pinter:

https://www.usa.canon.com/CUSA/assets/app/pdf/airprint/AirPrint_and_Printer_Firm ware_Setup_Guide_MX892.pdf

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