Port forwarding for LaCie NAS on AirPort Express

Hello,


I have just purchased both an AirPort Express and Airport Extreme to which I would like to connect a LaCie 5big NAS Pro. The NAS is physically connected to the AirPort Express, which is acting as a bridge to the AirPort Extreme. The issue is that all the ports which the NAS uses for various sharing services (SFTP, HTTPS, MyNAS, etc) are unavailable. How would I go upon opening these ports on the AirPort network, or go upon forwarding new ports to the local ones?


Thank you in advance!

Posted on Jul 30, 2013 10:49 PM

Reply
8 replies

Jul 30, 2013 11:29 PM in response to William Stuller

Can you try just for an experiment to move the NAS to the Extreme. Does it work there??


What is the main modem and what is the router in the network??


You should not need to open ports in local lan.. no ports are forwarded except though NAT routers.. only the NAT router WAN to LAN is relevant.. outgoing connections are always allowed unless the firewall is set to high level in the router.. not the apple router of course because there is no access to the firewall. But almost all other devices have firewalls.. also the devices in the network can block ports via firewalls although this is unusual.


And what version is the Express and Extreme.. are these the latest models of both..


There is a good chance FTP is broken.. that might also affect SFTP. Depending on your setup it can be difficult.

Jul 31, 2013 12:14 PM in response to LaPastenague

LaPastenague,


I wish I could plug the NAS directly into the Extreme, but all the Ethernet ports are unfortunately used for desktop computer connections. Both the Express and Extreme are the most recent versions, and the Extreme is the only device physically wired to the modem, which is a Motorola SurfBoard.


What do you mean about the FTP being broken? From my understanding since the Express is acting as a bridge it is essentially transparent, so all settings would need to be controlled via the Extreme?

Jul 31, 2013 3:22 PM in response to William Stuller

I wish I could plug the NAS directly into the Extreme, but all the Ethernet ports are unfortunately used for desktop computer connections. Both the Express and Extreme are the most recent versions, and the Extreme is the only device physically wired to the modem, which is a Motorola SurfBoard.


Unplug one computer and plug in the NAS.. this is for testing purposes.. You need to see if the Local Lan can access the NAS via whatever protocols you are using.. The only way to do that is testing on the main router directly.


And I am assuming the Extreme is running DHCP + NAT mode??


Long term just buy a 5 or 8 port gigabit switch.. it is far better to have the NAS plugged in by ethernet.. you do not want NAS access over wireless.


If you cannot access the NAS on the extreme you will never be able to access it on the Express.. that is why this test is important.. on the other hand if the NAS is fine on the Extreme but fails on the Express then the wireless bridge is not "transparent"



What do you mean about the FTP being broken?

FTP will not work through the new extreme no matter what you do.. it is broken. Apple do forget to test things.. FTP is not relevant to any Apple protocol.. so it is on the back of the list.. !! (or maybe not on the list at all).

Note.. I am sure this is true of 7.6.3 but not sure if this also relates to 7.7.x but I suspect it does.

Jul 31, 2013 6:47 PM in response to LaPastenague

Well, bad news. I plugged the NAS directly into the Extreme and still no go (even after rebooting). I've attempted contacting Lacie support, and that has proved to be less than effective as well. The AirPort is indeed set for DHCP+NAT.


On the NAS dashboard, the ports it is requiring are 80, 443, and 22. In the AirPort utility under the "Network" tab, I have these ports entered under "Port Settings" and I have the NAS's IP reserved in "DHCP Reservations." Are these the correct things to be doing? I've included screenshots of both the NAS port errors as well as an example of a port entry in the AirPort utility.


I am extremely grateful for your help, by the way!


User uploaded file

User uploaded file

When hovering over the red buttons, it reads "Port # is already in use on your router, or your router is not compatible with the UPnP-IGD/NAT-PMP protocol"

Jul 31, 2013 7:22 PM in response to William Stuller

Just to make sure I understand the situation..


You have a new AC model extreme?? Running 7.7.1?



Are these the correct things to be doing? I've included screenshots of both the NAS port errors as well as an example of a port entry in the AirPort utility.

Your port forwarding looks fine..


This is pedantic but can you change the variable name.. eg.

Harrison HTTPS

I know will fail in most routers.. the space being illegal.. I know apple have this strange naming convention.. but it just gives me the heabie jeabies when I see it. You can call it HHTTPS for example .. anything but no spaces and pure alphanumeric.


BTW you never need block out a private IP address.. it is not routable.. I can tell you my computer is here.



MacProie-5

User uploaded file Information
User uploaded file
Status: Active
User uploaded file
Type: Generic Device
User uploaded file
Connected To: ethport1 (Ethernet)

User uploaded file Addressing
User uploaded file
Physical Address: 00:1f:f3:bd:58:52
User uploaded file
IP Address Assignment: DHCP
User uploaded file
IP Address: 192.168.2.103
User uploaded file
Always use the same IP address: Yes
User uploaded file
DHCP Lease Time: Infinite

User uploaded file Connection Sharing

There is no game or service assigned to this device.



There is absolutely no way you can connect to 192.168.2.103 or 10.0.1.101 or whatever private IP is.



When hovering over the red buttons, it reads "Port # is already in use on your router, or your router is not compatible with the UPnP-IGD/NAT-PMP protocol"

Your last few lines are the most distressing..


Lacie being a more Mac orientated product has included NAT-PMP protocol in the NAS to open the required ports.. automatically in an apple router.. that means it should be able to work without intervention.


Ports cannot be opened if they are already allocated. which is what the error message means.. already in use.. they are in use because you allocated them..


I suggest you reset to factory the AE.. start up a single computer.. leave everything else off.. Do a basic setup of the AE just to get you network and internet access.. Then power up the NAS .. and see if it can open those ports automagically.. If not then the AE is simply not going to work at this firmware level.


BTW.. there is no doubt the 6.3.1 utility on Mac is problematic.. Apparently the iOS one is much better.. or even 5.6.1 utility on a windows PC. If you have an iphone/ipad use the airport utility app and do the setup from there.. rather than a mac.. it has more chances of working.. maybe.


You have an express.. this sounds odd but please change the firmware in the express back to 7.6.1 (I don't use express so I know less about them). Set it up as router in place of the extreme.. and try the NAS again.. you might need to buy a switch to do all this. But it should work if you do it via the iOS device.. well worth a try too and see if the earlier firmware can auto allocate ports via the NAT-PMP or even if that fails by manually allocating them.


Or the other choice is a non apple router for now.. and put the Extreme in bridge .. ie take away all NAT responsibility from it .. use your non-apple router firstly try by upnp and then manually forward the ports if you have to..


Hope something in there helps.

Aug 1, 2013 6:56 PM in response to LaPastenague

Yes, I am using the most recent models of both the Extreme and Express, both running the most recent firmware. I'm not exactly sure how to restore to the older firmware, however. I did try resetting both the routers to factory, but with the same results. I've finally gotten through to LaCie tech support and am having a phone session with them tomorrow. I'll be sure to write back whether they have a solution or not.

Aug 2, 2013 5:29 PM in response to Joakim M

Your post got me thinking, so I got on Transmit and attempted to connect to the device through SFTP. It actually worked! The 5big still says the ports are being blocked for some reason, but regardless it does work! Now the only issue is Finder not supporting SFTP, but I think something like ExpanDrive would solve that issue.


Thank you both for your help!!

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Port forwarding for LaCie NAS on AirPort Express

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