Backup help needed!
I just completed my first backup of my macbook hard drive to an external hard drive. My macbook hard drive has a capacity of 500gigs with about 240gigs being used. My external hard drive has a 1tb capacity but only used 230gigs. Why didn't it back up the entire 240? I know there are temporary files that it doens't back up, but 10gigs seems like a lot for that, but i'm not really a computer techie kind of person, so I don't know. Prior to doing this backup, I took my macbook to the apple store and they said my hard drive is failing and needs to be replaced, hence the reason I'm doing this (although I know I should have done it a long time ago). Basically, my hard drive could crash at anytime, it's vital that I have everything so that when I do send it in to get repaired, I am able to restore all everything. PLEASE HELP THIS COMPUTER DUMMY!!!
MacBook, Mac OS X (10.7.5)