TS1425: iPod's click wheel is unresponsive after waking from sleep

Learn about iPod's click wheel is unresponsive after waking from sleep
phillykateyez
Level 1 (0 points)

Q: click wheel doesn't allow slide use just click so i can't move around on the menu

click wheel doesn't allow slide use it just clicks the 1st selection on the menu so i can only shuffle play the entire ipod.

iPod nano (5th generation)

Posted on Jul 31, 2013 8:39 AM

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phillykateyez

Q: click wheel doesn't allow slide use just click so i can't move around on the menu

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  • by Axeman1020,

    Axeman1020 Axeman1020 Jul 31, 2013 8:41 AM in response to phillykateyez
    Level 6 (14,986 points)
    iPhone
    Jul 31, 2013 8:41 AM in response to phillykateyez

    Hi phillykateyez

     

    1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

    2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

    Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

    If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

     

    If that does not work it is most likely a hardware issue and you will need to malke a Genius Bar appointment or contact Apple for a repair.