iPhone Backup Corrupt
Hey guys,
I am having a backup/restore NIGHTMARE right now.
I have a 16gb iPhone 4s and the original backup was done in iTunes10 on Windows Vista. Since then I have updated to iTunes 11 hoping that would help. Here is what I have done so far step by step.
1) My16gb iphone gives me about 13.5gb of usable space. Of that 13.5gb of space 6gb was taken up by "other" so I began my mission to reduce the amount of content "other" took up on my phone.
2) The forums told me that cache and other unneeded files were contained within the "other" section and that I should do a backup and restore to reduce this. (this sounds really stupid to me now but seemed like it was worth a try at the time)
3) At 1:40am I noticed my last backup was 2 hrs old. (I constantly sync my phone to my computer via itunes & have no icloud backups). So I backed up again using the "Sync" button in iTunes before using the "Update & Restore" function in a version of iTunes 10.
4) After my phone updated my iOS and took 45min going through the "Restore" portion of the process, it counted down to the last seconds and then gave the message "iTunes could not restore the iPhone "WesHype's iPhone" because the backup was corrupt or not compatible with the iPhone that is being restored."
5) I thought the next best thing would be restoring from that backup that was made at 11:30pm however it was not on the drop down list. I checked in "Edit/ Preferences / Devices" however the only back ups that were their was a year old backup of my old iphone, a 6month old backup of my ipod and a backup named "WesHype's iPhone - Jul 21, 2013, 2:06 AM" Now 2:06 is the time that I tried to restore the phone and despite the name, in the right column it says the backup is from 1:40am. This is obviously a copy of the corrupt backup.
6) I tried to restore this backup several times and even upgraded my iTunes to the newest version. Each time restored a new backup appeared with an updated time/date after "WesHype's iPhone" however it was just a copy of the same. Apparently all previous backups have been overwritten.
7) I began ripping through the files located in "/ Users / WesHype / App Data / Roaming / Apple Computers / MobileSync / Backup" in the "Library" folder there is a folder called "SMS" which seems to contain a lot of the pictures I have sent and received.
I am convinced it is only a small portion of this backup that is "corrupt" I have experimented with several tools that allow me to view my files but want me to pay to extract them. The problem is although pictures and videos would be nice to retrieve the MAIN thing I need is all my txt messages imported back into the phone the way it was before.(not to a cvs or other txt document like the programs are trying to sell me)
Im in sales. I have tons of customers with whom my relationship depends on my ability to pull up our previous conversations. My contacts were sync'd to outlook so these text messages are the ONLY thing of extreme importance to me. Is there anyway I can retrieve these text conversations from these 12,000+ random files in the backup folder and import them back into my device? Or ideally repair the whole backup somehow?
Thanks,
Wes
iPhone 4S, iOS 6.1.4