iPhone Backup Corrupt

Hey guys,


I am having a backup/restore NIGHTMARE right now.


I have a 16gb iPhone 4s and the original backup was done in iTunes10 on Windows Vista. Since then I have updated to iTunes 11 hoping that would help. Here is what I have done so far step by step.


1) My16gb iphone gives me about 13.5gb of usable space. Of that 13.5gb of space 6gb was taken up by "other" so I began my mission to reduce the amount of content "other" took up on my phone.


2) The forums told me that cache and other unneeded files were contained within the "other" section and that I should do a backup and restore to reduce this. (this sounds really stupid to me now but seemed like it was worth a try at the time)


3) At 1:40am I noticed my last backup was 2 hrs old. (I constantly sync my phone to my computer via itunes & have no icloud backups). So I backed up again using the "Sync" button in iTunes before using the "Update & Restore" function in a version of iTunes 10.


4) After my phone updated my iOS and took 45min going through the "Restore" portion of the process, it counted down to the last seconds and then gave the message "iTunes could not restore the iPhone "WesHype's iPhone" because the backup was corrupt or not compatible with the iPhone that is being restored."


5) I thought the next best thing would be restoring from that backup that was made at 11:30pm however it was not on the drop down list. I checked in "Edit/ Preferences / Devices" however the only back ups that were their was a year old backup of my old iphone, a 6month old backup of my ipod and a backup named "WesHype's iPhone - Jul 21, 2013, 2:06 AM" Now 2:06 is the time that I tried to restore the phone and despite the name, in the right column it says the backup is from 1:40am. This is obviously a copy of the corrupt backup.


User uploaded file


6) I tried to restore this backup several times and even upgraded my iTunes to the newest version. Each time restored a new backup appeared with an updated time/date after "WesHype's iPhone" however it was just a copy of the same. Apparently all previous backups have been overwritten.


7) I began ripping through the files located in "/ Users / WesHype / App Data / Roaming / Apple Computers / MobileSync / Backup" in the "Library" folder there is a folder called "SMS" which seems to contain a lot of the pictures I have sent and received.


I am convinced it is only a small portion of this backup that is "corrupt" I have experimented with several tools that allow me to view my files but want me to pay to extract them. The problem is although pictures and videos would be nice to retrieve the MAIN thing I need is all my txt messages imported back into the phone the way it was before.(not to a cvs or other txt document like the programs are trying to sell me)


User uploaded file


Im in sales. I have tons of customers with whom my relationship depends on my ability to pull up our previous conversations. My contacts were sync'd to outlook so these text messages are the ONLY thing of extreme importance to me. Is there anyway I can retrieve these text conversations from these 12,000+ random files in the backup folder and import them back into my device? Or ideally repair the whole backup somehow?


User uploaded file


Thanks,


Wes

iPhone 4S, iOS 6.1.4

Posted on Jul 31, 2013 1:16 PM

Reply
3 replies

Jul 31, 2013 1:23 PM in response to weshype

Wes,


First thing I'd like to suggest: Edit your post so that your personal informationin the screenshots isn't showing (like your Serial # & IMEI #). Just for your protection.


Secondly, I don't know of any official way to do what you're suggesting. You mentioned some thrid-party apps that will convert them to text files. You might have to bite the bullet and get them recovered that way, and then just forward them to yourself via email. That way, you can still access them for customers.


Hopefully, someone else has a better solution for you, but I can't think of anything.

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iPhone Backup Corrupt

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