I have an iPod Touch 2G and I can't put any videos into it. Please help!

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I have an iPod Touch 2G and I can't put any videos into it. Please help!

Hi!

I have an iPod Touch 2G MC version and I just can't put any videos into it. When I try to sync the iPod with the video in iTunes it says "Cannot be played on this iPod Touch"

Thank you!

iPod touch, iOS 4.2

Posted on Jul 31, 2013 12:24 PM

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Answer 1

lllaass

Level 10

210,411 points

Jul 31, 2013 1:13 PM in response to najiya18

See:

iTunes: Frequently asked questions about viewing and syncing videos

iTunes: May be unable to transfer videos to iPhone, iPad, or iPod

you may have to use a third-party program like the free HandBrake to convert them to a compatible format

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Answer 2

najiya18 Author

Level 1

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Aug 2, 2013 5:10 PM in response to lllaass

Thank you for your response!

What is the compatible format for my device?

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Answer 3

lllaass

Level 10

210,411 points

Aug 3, 2013 3:31 AM in response to najiya18

H.264 video, up to 1.5 Mbps, 640 by 480 pixels, 30 frames per second, Low-Complexity version of the H.264 Baseline Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
H.264 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Baseline Profile up to Level 3.0 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats

fromn

http://support.apple.com/kb/SP496

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