Q: Loading iTunes store and logging into my Apple I.D. never completes.

It will give me the loading bar for both actions but never acually completes the action. I've tried restarting my computer and that doesn't work. It also isn't an internet problem because all other programs that require internet are working. Please help!

iTunes Store, Windows Vista

Posted on Jul 31, 2013 2:06 PM

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Q: Loading iTunes store and logging into my Apple I.D. never completes.

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by matt00,

matt00 Aug 2, 2013 3:20 PM in response to ryleejean
Level 5 (4,015 points)

Aug 2, 2013 3:20 PM in response to ryleejean

Thanks for the question, and welcome to Apple Support Communities.

When encountering iTunes Store connectivity issues, the following resources provide the best solutions:

Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368

iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297

If you continue to have issues, see this article:

Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123

Thanks,

Matt M.
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