Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cant select my iPod in the Devices section on the left side of the iTunes window

In Itunes if I click on File and then Devices, it does not allow me to select Sync. It is grayed out. How can I sync my songs?

iPod nano

Posted on Jul 31, 2013 6:28 PM

Reply
1 reply

Aug 3, 2013 6:22 AM in response to Elena1970

Hello Elena1970,



Thanks for the question, and welcome to Apple Support Communities.


Usually the Sync button will be greyed out if the iPod is already syncing. If this is not the case, try unplugging your device from the computer and reset it:


How to reset iPod

http://support.apple.com/kb/HT1320


For best results, restart your computer before connecting your iPod



Thanks,


Matt M.

cant select my iPod in the Devices section on the left side of the iTunes window

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.