4 Replies Latest reply: Aug 5, 2013 1:42 AM by NTGIULTY
NTGIULTY Level 1 Level 1

Hey guys,


Umm just a quick one, on my black iphone 5 I have like a little scratch on the top of the phone (near the sleep wake button) Maybe it's just be but it is really annoying me, as I payed  a lot of money for the phone. The only thing is that I am not sure if the phone came with the scratch or I did it, because I didn't exactly checked the phone over before I left the store (even though you should't have to check the phone over), I don't see how I could of done it though because as soon as I got it I put it straight into a otter box defender case, and after that into a protective "speck canyshell case".


So my question is, Should I call apple to see what they say or take it back to my provider whitch is (mitchell and brown in australia) or am I just over reacting and should I just get over it haha.


Thanks heaps guys in advance

iPhone 5, iOS 6.1.4
Solved by gdgmacguy on Jul 31, 2013 7:06 PM Solved

Minor scratches are not covered by warranty.  You can purchase an out of warranty replacement phone for $229 if you'd like.

Reply by gdgmacguy on Aug 1, 2013 8:15 AM Helpful

In Australia it will be the equivalent 229 USD.  You can look on your local Apple website to find out the exact cost.

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