10 Replies Latest reply: May 11, 2014 4:37 AM by froesgirl
Josh2000 Level 2 Level 2 (325 points)

Hi -

I just bought a Chromecast and it's not working.  One of the troubleshooting questions is:

 

"If you have a dual band router, ensure that it is not in isolation mode. This may require a small change in your Wi-Fi router settings. "

 

My Airport Express (2013 model) is a dual band router.

http://www.apple.com/airport-express/specs/

 

The Apple specs at the link above dont tell me any more about isolation mode - at least not in any language I understand.

 

I would appreciate anyone with experience with Chromecast to pass on some information on this thread.

 

Thanks in advance.

 

J2