HT203516: Get help creating an iCloud backup

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Leafpeeping
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Q: Iphone to Icloud

My back up not happening, what to do? Tried almost everything I can think of

Macbook Pro 7.1, Mac OS X (10.6.3)

Posted on Jul 31, 2013 10:44 PM

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Leafpeeping

Q: Iphone to Icloud

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Aug 1, 2013 4:14 AM in response to Leafpeeping
    Level 10 (104,511 points)
    Apple TV
    Aug 1, 2013 4:14 AM in response to Leafpeeping

    First check that your device is correctly connected to the wifi/internet (settings > wifi)

     

    If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.

     

    If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.

     

    Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

     

    More about iCloud v iTunes Back Up