HT201337: Remove or switch the SIM card in your iPhone or iPad

Learn about Remove or switch the SIM card in your iPhone or iPad
reiki947
Level 1 (0 points)

Q: I turned my iphone off when visiting the doctor's surgery and now it won't turn back on.  It had 73% battery left and I have tried connecting it to my computer with USB but nothing happens.  I have taken out and replaced the sim card too.  Any suggestions

I turned my iphone off when visiting the doctor's surgery and now it won't turn back on.  It had 73% battery left and I have tried connecting it to my computer with USB but nothing happens.  I have taken out and replaced the sim card too.  Any suggestions

iPhone 4S

Posted on Aug 1, 2013 3:17 AM

by wjosten,Solvedanswer
wjosten wjosten
Level 10 (94,603 points)
iPhone
A:

Try resetting it:

 

Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.

Posted on Aug 1, 2013 3:19 AM

Close
reiki947

Q: I turned my iphone off when visiting the doctor's surgery and now it won't turn back on.  It had 73% battery left and I have ... more

  • All replies
  • Helpful answers

  • by wjosten,Solvedanswer

    wjosten wjosten Aug 1, 2013 3:19 AM in response to reiki947
    Level 10 (94,603 points)
    iPhone
    Aug 1, 2013 3:19 AM in response to reiki947

    Try resetting it:

     

    Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.

  • by Ramjet7,Helpful

    Ramjet7 Ramjet7 Aug 1, 2013 3:26 AM in response to reiki947
    Level 1 (100 points)
    Aug 1, 2013 3:26 AM in response to reiki947

    If wjosten's tip doesn't work try plugging it into a USB charger (not through your computer), wait about 30 seconds and it should come on. If it doesn't remove the cord from the phone and keep trying this. I've had this same issue and found a combination of the reset & charging cable tends to work. Sometimes it takes about 5 minutes for the phone to respond.

     

    Best of luck.

  • by reiki947,

    reiki947 reiki947 Aug 1, 2013 3:52 AM in response to reiki947
    Level 1 (0 points)
    Aug 1, 2013 3:52 AM in response to reiki947

    Many thanks to both of you for your suggestions.  It worked pressing both together, but I will keep the other tip in mind for the future.  Jan