3 Replies Latest reply: Aug 1, 2013 3:52 AM by reiki947
reiki947 Level 1 (0 points)

I turned my iphone off when visiting the doctor's surgery and now it won't turn back on.  It had 73% battery left and I have tried connecting it to my computer with USB but nothing happens.  I have taken out and replaced the sim card too.  Any suggestions

iPhone 4S
  • wjosten Level 10 (94,210 points)

    Try resetting it:


    Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.

  • Ramjet7 Level 1 (95 points)

    If wjosten's tip doesn't work try plugging it into a USB charger (not through your computer), wait about 30 seconds and it should come on. If it doesn't remove the cord from the phone and keep trying this. I've had this same issue and found a combination of the reset & charging cable tends to work. Sometimes it takes about 5 minutes for the phone to respond.


    Best of luck.

  • reiki947 Level 1 (0 points)

    Many thanks to both of you for your suggestions.  It worked pressing both together, but I will keep the other tip in mind for the future.  Jan