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Which U.S. iPhone service providers support all Apple services (FT, iM, VV)?

576 Views 11 Replies Latest reply: Aug 1, 2013 9:45 AM by pdroth RSS
rodney85 Level 1 Level 1 (0 points)
Currently Being Moderated
Aug 1, 2013 7:30 AM

Other than the "major" U.S. carriers (AT&T, Verizon, T-Mobile, Sprint), which cell phone providers in the U.S. fully support FaceTime, iMessage, and Visual Voicemail? Or which at least support a combination of the 3?

 

The reason I ask is because I recently signed up with aio Wirless (subsidiary of AT&T) with my unlocked phone and they don't support any of those services at the moment. I don't really care to use FaceTime over cellular, but it won't even let me use FaceTime at home with my own WiFi!

iPhone 4S, iOS 6.1.4
  • varjak paw Level 10 Level 10 (167,190 points)

    Apple's information here says that AIO should support all three of those:

     

    http://support.apple.com/kb/HT1937

     

    and AIO's support site seems to also indicate that they do assuming you're in iOS 6. Did someone at AIO tell you that they don't support those, or are you assuming that they don't because those services are not working for you?

     

    Regards.

  • link691 Level 1 Level 1 (20 points)

    Even though they do not have any plan to support it FT and iMessage should work via Wi-FI!! IF not and you believe it quite important and take a look on the article varjak paw gave you and find a carrier will support those feat.... OF COURSE.... contact the carrier before getting their service.... I personally have Cricket and they worked with no issue but you have to contact the carrier you desire and find out.

  • Chris CA Level 9 Level 9 (73,395 points)

    rodney85 wrote:

     

    I thought the same thing. I was under the impression that FT and iMessage would at least work under WiFi, but that's not happening. When I'm at home and on WiFi and try to turn "on" FT or iMessage on settings, it's always stuck in the "waiting for activation" step...like it needs the carrier's approval to activite it even though I'm on WiFi.

    It is talking to Apple servers (not carrier)  to activate FT/iMessage.

    FT over 3G is a carrier feature. FT over wifi ai an Apple feature.

     

    it's always stuck in the "waiting for activation" step

    Soemtimes it takes a while to activate.

    Turn off iMessage then reset the iPhone.

    Press & hold both Home & Power until your see the Apple logo (ignore the power off slider).

    Then again turn on iMessage

  • Meg St._Clair Level 8 Level 8 (37,475 points)

    Are you able to send normal SMS messages? They are required in order to activate FT and iMessage.

  • varjak paw Level 10 Level 10 (167,190 points)

    I based my reply on AIO's own information. Here's what their web site says:

     

    If youre on a version of iOS prior to 6.0, your iPhone will be able to make calls, text, and get data even if it is locked; however, you may not be able to use Visual Voicemail or Face Time.  Additionally, any subsequent iOS updates  lock out  your iPhone unless you get it unlocked.  For this reason we recommend you use an unlocked iPhone.

     

    While that's not a definite answer, it does strongly imply that Visual Voicemail and Facetime are supported by AIO. So either their web site is highly misleading, or they're giving you incorrect information.

     

    As to iMessages, the cell carrier has nothing to do with that. iMessage is an IP-based service provided by Apple and works with any valid Internet connection. The carrier does not need to provide any sort of support on their end.

     

    Regards.

    iMac, OS X Mountain Lion (10.8.3), Core i7 3.4Ghz GeForce GTX 680MX
  • pdroth Level 5 Level 5 (4,815 points)

    They're a small company, hence the less-than-stellar support and feature offerings you expect from the majors.

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