HT204152: Frequently asked questions about two-step verification for Apple ID

Learn about Frequently asked questions about two-step verification for Apple ID
pfriscioni

Q: i cannot remember my security questions

how do I retrieve my security questions?

Posted on Aug 1, 2013 11:26 AM

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Q: i cannot remember my security questions

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  • by King_Penguin,

    King_Penguin King_Penguin Aug 1, 2013 11:35 AM in response to pfriscioni
    Level 10 (135,663 points)
    iTunes
    Aug 1, 2013 11:35 AM in response to pfriscioni

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.

     

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551