donbo
Level 1 (7 points)

Q: Will I lose free storage by renewing iCloud storage plan before Sept. 30th?

A former MobileMe user, I just received the emailed reminder that my free 20 GB additional iCloud storage will end on Sept. 30th. I'm presently using 17 GB, so I want to continue my 25 GB plan.

 

My question is: If I "Purchase Current Plan" before Sept. 30th, will the purchased plan not begin until that date and thus not expire until Sept. 30th of next year OR will the purchased plan begin immediately on the date of purchase; i. e. would I be wasting money by purchasing now instead of waiting until the end of September?

 

I could find no answer to my question in iCloud's email or in their linked "For more information" article.

 

Don

Posted on Aug 1, 2013 12:39 PM

by Roger Wilmut1,Solvedanswer
Roger Wilmut1 Roger Wilmut1
Level 9 (78,461 points)
iTunes
A:
  1. Choose Apple () menu > System Preferences, then click the iCloud icon.
  2. Click the Manage button.
  3. Click Change Storage Plan.
  4. Click Downgrade Options.
  5. Enter your Apple ID password, then click Manage.
  6. Choose your current plan, then click Done.

Posted on Aug 1, 2013 11:28 PM

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donbo

Q: Will I lose free storage by renewing iCloud storage plan before Sept. 30th?

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  • Helpful answers

  • by Kappy,

    Kappy Kappy Aug 1, 2013 12:41 PM in response to donbo
    Level 10 (271,755 points)
    Desktops
    Aug 1, 2013 12:41 PM in response to donbo

    iCloud- Complimentary storage plans expire on September 30, 2013

  • by donbo,

    donbo donbo Aug 1, 2013 1:10 PM in response to Kappy
    Level 1 (7 points)
    Aug 1, 2013 1:10 PM in response to Kappy

    That's the "For more information" article I mentioned above. If the answer to my question appears therein, please tell me where.

     

    I know how to "Purchase Current Plan." I just want to know if by doing so, I would lose the two months of free 20 GB additional storage remaining.

     

    Thanks.

     

    Don

  • by Kappy,Helpful

    Kappy Kappy Aug 1, 2013 1:44 PM in response to donbo
    Level 10 (271,755 points)
    Desktops
    Aug 1, 2013 1:44 PM in response to donbo

    You won't lose what remains of your existing plan when you renew. That was my understanding.

  • by Roger Wilmut1,Helpful

    Roger Wilmut1 Roger Wilmut1 Aug 1, 2013 2:20 PM in response to Kappy
    Level 9 (78,461 points)
    iTunes
    Aug 1, 2013 2:20 PM in response to Kappy

    The screenshot in Apple's Tech Note confirms this:

     

    storage.jpg

     

    You just choose your current plan and you'll be charged on Sept 30th.

  • by donbo,

    donbo donbo Aug 1, 2013 7:41 PM in response to Roger Wilmut1
    Level 1 (7 points)
    Aug 1, 2013 7:41 PM in response to Roger Wilmut1

    The mystery continues. Here's what I get when I go to "iCloud > Manage > Change storage plan:"

     

    iCloud-StoragePlan.png

    When I saw that, I thought "Fine, they'll automatically renew and charge me on Sept. 30th."

     

    However, when I go to "View account," I see this:

     

    iCloud-StorageDowngrade.png

     

    I suppose iCloud will automatically renew and charge me, but it's certainly not clear from their email, from their "For more information" article or when I view my account in System Preferences.

     

    My view in the blue "20 GB" screen shot might be different from the one in the Tech note because I signed up for the 20 GB plan last year. I think it was before they announced the free 20 GB for MobileMe users. I clicked to purchase the plan but was not charged the $40. Obviously, though, I was entered into the 20 GB automatically renewing plan.

     

    But why then did they just send me the email saying:

     

    As a thank you for being a former MobileMe member, you received a 20 GB complimentary storage upgrade when you moved to iCloud. Your upgrade expires on September 30, 2013.
    When it expires, your iCloud storage will be automatically adjusted to the free 5 GB plan. Note that you are currently using 17.38 GB of storage. If you exceed your storage plan on September 30, 2013, iCloud Backup, Documents in the Cloud, and iCloud Mail will temporarily stop working.
    To continue using these iCloud features without interruption, reduce the amount of iCloud storage you are using or purchase a storage plan by September 30, 2013.

     

    Only Apple knows....

     

    Thanks to you and Kappy for your responses.

     

    Don

  • by Roger Wilmut1,Solvedanswer

    Roger Wilmut1 Roger Wilmut1 Aug 1, 2013 11:28 PM in response to donbo
    Level 9 (78,461 points)
    iTunes
    Aug 1, 2013 11:28 PM in response to donbo
    1. Choose Apple () menu > System Preferences, then click the iCloud icon.
    2. Click the Manage button.
    3. Click Change Storage Plan.
    4. Click Downgrade Options.
    5. Enter your Apple ID password, then click Manage.
    6. Choose your current plan, then click Done.

  • by donbo,

    donbo donbo Aug 2, 2013 7:24 PM in response to Roger Wilmut1
    Level 1 (7 points)
    Aug 2, 2013 7:24 PM in response to Roger Wilmut1

    Who knew that "Downgrading" FROM my current plan TO my current plan would be the solution? You did - and I thank you again. I finally got the message saying that I would be charged $40 and renewed on Sept. 30th.

     

    Don