Peter Mount

Q: noreply@insideicloud.icloud.com a scam address?

I received an email from iCloud [noreply@insideicloud.icloud.com] with the message that's quoted below. Is this a phishing email? It goes against what I remember about the storage upgrade being free

 

 

 

<quote>

As a thank you for being a former MobileMe member, you   received a 20 GB complimentary storage upgrade when you moved to iCloud. Your   upgrade expires on September 30, 2013.

When it expires, your iCloud storage will be automatically   adjusted to the free 5 GB plan. Note that you are currently using 6.57 GB of   storage. If you exceed your storage plan on September 30, 2013, iCloud   Backup, Documents in the Cloud, and iCloud Mail will temporarily stop   working.

To continue using these iCloud features without interruption, reduce the amount of iCloud storage you are   using or purchase a storage plan by September 30, 2013.

For more information, see this article.

The iCloud Team

</quote>

Posted on Aug 1, 2013 4:29 PM

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Q: noreply@insideicloud.icloud.com a scam address?

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  • by stedman1,

    stedman1 stedman1 Aug 1, 2013 4:33 PM in response to Peter Mount
    Level 9 (73,915 points)
    Apple Watch
    Aug 1, 2013 4:33 PM in response to Peter Mount

    I received the same eMail today. In my case it truly does reflect my iCloud storage, expiry date and usage, and I believe it is legit.

  • by uselessSABOTAGE,

    uselessSABOTAGE uselessSABOTAGE Aug 1, 2013 4:36 PM in response to Peter Mount
    Level 4 (3,680 points)
    Aug 1, 2013 4:36 PM in response to Peter Mount

    I received an email from icloud as well today.  It accurately discribes my situation.  It isn't a phising scam if you're concerned use your device and go to settings-icloud-tap on your id/email address and then look below your storage plan it'll tell you when it expires.

  • by Peter Mount,

    Peter Mount Peter Mount Aug 1, 2013 4:42 PM in response to stedman1
    Level 1 (5 points)
    Aug 1, 2013 4:42 PM in response to stedman1

    I just found this website about phishers using the icloud.com address as a reply address:

     

    http://www.spamfighter.com/News-16734-Phishers-Use-iCloud-as-Bait-within-Fresh-E -Mail-Scam-Sophos.htm

     

    I'd say it would be best for you to ring Apple to make sure about your email just to be safe. I'll ring them today myself.

  • by uselessSABOTAGE,

    uselessSABOTAGE uselessSABOTAGE Aug 1, 2013 4:57 PM in response to Peter Mount
    Level 4 (3,680 points)
    Aug 1, 2013 4:57 PM in response to Peter Mount

    I think you're a *TAD* bit paranoid.  The email is legit because it matches up with what my account says, like I said earlier on your device go to settings-icloud-account and check when the storage plan expires.

     

    I would include images however as a registered developer I am using iOS 7 and cannot include images of it.

  • by Peter Mount,

    Peter Mount Peter Mount Aug 1, 2013 7:17 PM in response to uselessSABOTAGE
    Level 1 (5 points)
    Aug 1, 2013 7:17 PM in response to uselessSABOTAGE

    I'd rather be a "*TAD* bit paranoid" and get embarrassed about it than being completely trusting and falling victim to the odd scam. I'll ring Apple today.

  • by Peter Mount,

    Peter Mount Peter Mount Aug 1, 2013 8:06 PM in response to Peter Mount
    Level 1 (5 points)
    Aug 1, 2013 8:06 PM in response to Peter Mount

    OK. I was wrong. I just rang Apple about it.

  • by singaporedex,

    singaporedex singaporedex Aug 2, 2013 11:43 AM in response to Peter Mount
    Level 1 (0 points)
    Aug 2, 2013 11:43 AM in response to Peter Mount

    i have no idea how to check my icloud usage

  • by metalman213,

    metalman213 metalman213 Aug 16, 2013 8:50 AM in response to Peter Mount
    Level 1 (0 points)
    Aug 16, 2013 8:50 AM in response to Peter Mount

    You guys still should be open to this being NOT legit. I just go an email from the same address talking about my Imac 27" facetime was used. Here is what the email said...

     

    Dear David,

    Your Apple ID (?????????@gmail.com) was used to sign in to FaceTime on an iMac 27".

    If you have not recently set up an iMac with your Apple ID, then you should change your Apple ID password. Learn more.(Link) http://support.apple.com/kb/HT5624?viewlocale=en_US

     

    Now the first question i have is, why would apple be concered if I used facetime on my imac?

    Secondly, never seen apple use blue colored button layouts like it has on the site. I am a graphic designer and I know apple just doesnt design like this. If they do, Fire the creative designer.

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Aug 16, 2013 9:05 AM in response to metalman213
    Level 9 (78,283 points)
    iTunes
    Aug 16, 2013 9:05 AM in response to metalman213

    The message quoted by the OP is legitimate and is because ex-MobileMe members were given complimentary extra storage which expires on 30th September. They can continue to use this by paying for it. Full details here:

     

    http://support.apple.com/kb/HT5527

     

    To pay continue the storage, expand the section of 'How do I purchase my current plan' applicable to your operating system. (The purchasing process takes place in System Preferences or Settings>iCloud so it's not a question of a fake site being linked to.)

     

    The message you quote, about alleged sign-in attempts, is another matter - a lot of people have received this and it's not clear whether it's phishing (though it's difficult to see what the purpose would be), sent out in error by Apple, or actually resulting from illicit log-in attempts. In any event anyone wishing to change their password should go directly to http://appleid.apple.com and not use links in any email.

     

    The link in your quote, by the way, is legitimate and the blue button you mention is as on the site when you go directly to it - they've highlighted it by greying-out the surround, which is why it has a white border.

     

    My guess is that the email is legitimate but possibly the server has gone slightly bonkers and is sending it out where it's not necessary.

  • by Gockel21,

    Gockel21 Gockel21 Nov 18, 2013 7:31 AM in response to Peter Mount
    Level 1 (0 points)
    Nov 18, 2013 7:31 AM in response to Peter Mount

    I, too, received en e-mail from noreply@insideicloud.icloud.com in spanish (I live in Spain) after I updated my ipad to IOS 7, advising me to desactivate my iphone search and to then set it up again. IO did so and had to update the iphone search in the app store. I tried to do it but suddenly all the text in Appstore was in kyrillic letters, russian that is.

    I wonder if the e-mail was a scam, wether I should be concerned about my Apple account and also how to get my Appstore app back to normal.

     

    Any comments?

  • by x53,

    x53 x53 Dec 28, 2013 3:51 PM in response to Peter Mount
    Level 1 (0 points)
    Dec 28, 2013 3:51 PM in response to Peter Mount

    I received these emails today:

    1) You've entered ___@email.com as the contact email address for your Apple ID. To complete the process, we just need to verify that this email address belongs to you. Simply click the link below and sign in using your Apple ID and password.

    2) Your Apple ID was used to sign in to FaceTime and iMessage on an iPhone 4 named “___'s iPhone”.

    3) Your Apple ID was used to sign in to iCloud on an iPhone 4.

     

    I do not have an iPhone and I don't use iCloud. In fact, the email address that I received the emails from is not even the one I use as my Apple ID account.  I got worried, so I logged on and secured the email address.  Now, it's telling me that my iPhone has been activated.  Again, I don't have an iPhone.  All of these emails are from so called "legit" apple addresses: appleid@id.apple.com and noreply@insideicloud.icloud.com.  I don't know what to do now.

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Dec 29, 2013 4:57 AM in response to x53
    Level 9 (78,283 points)
    iTunes
    Dec 29, 2013 4:57 AM in response to x53

    Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Apple ID account Security'.

  • by xroycyrollzvye,

    xroycyrollzvye xroycyrollzvye Mar 18, 2014 4:04 PM in response to Peter Mount
    Level 1 (0 points)
    Mar 18, 2014 4:04 PM in response to Peter Mount
    Hi Royce,
    The email address was added to your Facebook account on Monday, March 10, 2014 at 12:56pm (PDT).
    If you did this, follow the instructions sent to
    If you didn't do this, please secure your account.

    Thanks,
    The Facebook Security Team

    This message was sent to  at your request.
    Facebook, Inc., Attention: Department 415, PO Box 10005, Palo Alto, CA 94303

     

     

    <Email Edited by Host>

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Mar 18, 2014 4:02 PM in response to xroycyrollzvye
    Level 9 (78,283 points)
    iTunes
    Mar 18, 2014 4:02 PM in response to xroycyrollzvye

    It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it. And doubtless your post is making a point or asking a question, but I have to admit that it's not entirely clear what it is.

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