Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

noreply@insideicloud.icloud.com a scam address?

I received an email from iCloud [noreply@insideicloud.icloud.com] with the message that's quoted below. Is this a phishing email? It goes against what I remember about the storage upgrade being free




<quote>

As a thank you for being a former MobileMe member, you received a 20 GB complimentary storage upgrade when you moved to iCloud. Your upgrade expires on September 30, 2013.

When it expires, your iCloud storage will be automatically adjusted to the free 5 GB plan. Note that you are currently using 6.57 GB of storage. If you exceed your storage plan on September 30, 2013, iCloud Backup, Documents in the Cloud, and iCloud Mail will temporarily stop working.

To continue using these iCloud features without interruption, reduce the amount of iCloud storage you are using or purchase a storage plan by September 30, 2013.

For more information, see this article.

The iCloud Team

</quote>

Posted on Aug 1, 2013 4:29 PM

Reply
31 replies

Nov 5, 2017 8:03 PM in response to Peter Mount

I got an email today from this address. It said :

Please Verify your account information by clicking on the link below. Sign in using your Apple ID to start the process

Verify now >


Wondering why you got this email?


When you don't regularly update your Apple ID information, Apple will require you to sign in by following the link in a verification email and update your information.
This is to help protect your identity and keep your account secure.


Regards,
Apple


Copyright Š 2017 Apple Inc.,
All rights reserved


Aug 16, 2013 8:50 AM in response to Peter Mount

You guys still should be open to this being NOT legit. I just go an email from the same address talking about my Imac 27" facetime was used. Here is what the email said...


Dear David,

Your Apple ID (?????????@gmail.com) was used to sign in to FaceTime on an iMac 27".

If you have not recently set up an iMac with your Apple ID, then you should change your Apple ID password. Learn more.(Link) http://support.apple.com/kb/HT5624?viewlocale=en_US


Now the first question i have is, why would apple be concered if I used facetime on my imac?

Secondly, never seen apple use blue colored button layouts like it has on the site. I am a graphic designer and I know apple just doesnt design like this. If they do, Fire the creative designer.

Aug 16, 2013 9:05 AM in response to metalman213

The message quoted by the OP is legitimate and is because ex-MobileMe members were given complimentary extra storage which expires on 30th September. They can continue to use this by paying for it. Full details here:


http://support.apple.com/kb/HT5527


To pay continue the storage, expand the section of 'How do I purchase my current plan' applicable to your operating system. (The purchasing process takes place in System Preferences or Settings>iCloud so it's not a question of a fake site being linked to.)


The message you quote, about alleged sign-in attempts, is another matter - a lot of people have received this and it's not clear whether it's phishing (though it's difficult to see what the purpose would be), sent out in error by Apple, or actually resulting from illicit log-in attempts. In any event anyone wishing to change their password should go directly to http://appleid.apple.com and not use links in any email.


The link in your quote, by the way, is legitimate and the blue button you mention is as on the site when you go directly to it - they've highlighted it by greying-out the surround, which is why it has a white border.


My guess is that the email is legitimate but possibly the server has gone slightly bonkers and is sending it out where it's not necessary.

Nov 18, 2013 7:31 AM in response to Peter Mount

I, too, received en e-mail from noreply@insideicloud.icloud.com in spanish (I live in Spain) after I updated my ipad to IOS 7, advising me to desactivate my iphone search and to then set it up again. IO did so and had to update the iphone search in the app store. I tried to do it but suddenly all the text in Appstore was in kyrillic letters, russian that is.

I wonder if the e-mail was a scam, wether I should be concerned about my Apple account and also how to get my Appstore app back to normal.


Any comments?

Dec 28, 2013 3:51 PM in response to Peter Mount

I received these emails today:

1) You've entered ___@email.com as the contact email address for your Apple ID. To complete the process, we just need to verify that this email address belongs to you. Simply click the link below and sign in using your Apple ID and password.

2) Your Apple ID was used to sign in to FaceTime and iMessage on an iPhone 4 named “___'s iPhone”.

3) Your Apple ID was used to sign in to iCloud on an iPhone 4.


I do not have an iPhone and I don't use iCloud. In fact, the email address that I received the emails from is not even the one I use as my Apple ID account. I got worried, so I logged on and secured the email address. Now, it's telling me that my iPhone has been activated. Again, I don't have an iPhone. All of these emails are from so called "legit" apple addresses: appleid@id.apple.com and noreply@insideicloud.icloud.com. I don't know what to do now.

Mar 18, 2014 4:04 PM in response to Peter Mount

User uploaded file
Hi Royce,
The email address was added to your Facebook account on Monday, March 10, 2014 at 12:56pm (PDT).
If you did this, follow the instructions sent to
If you didn't do this, please secure your account.
Thanks,
The Facebook Security Team
This message was sent to at your request.
Facebook, Inc., Attention: Department 415, PO Box 10005, Palo Alto, CA 94303



<Email Edited by Host>

noreply@insideicloud.icloud.com a scam address?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.