Q: Macbook Air SSD failure?

I have the same problem :\ MBA mid 2012 bought July 2012. Out of a sudden i got the flashing question mark folder of death, it wouldn't recognize the ssd. Took it to an authorized apple repair shop and they determined i needed a new ssd. Called Apple yesterday and they claimed that ssd faulire was very rare and that they are sorry but im out of warranty. Today got of the phone with repair man and ordered a new ssd for $280. Sigh, this ***** so much, i never expected for my mac to die so soon! Im scared of it happening again. I hope apple do something! Im very dissapointed and let down.

I was hoping they were all Samsung but mine is a Toshiba. I'm guessing I'm going to be dealing with another hard drive failure in the future, unless they changed how they made them between the 2012 and the 2013. So far this computer has been working well, but I have to admit I haven't restarted it. I'm scared of the machine updating (the updates downloaded automatically before I could stop them :/ ) and stuff not working after. So far my machine has no real issues and I want to keep it that way.

Dear All,

My MBA 13'' bought 1 year and 10 days ago. Yesterday, It cant find ssd suddenly and showed gray screen when I restart it.

Today, I sent it to Apple Service Provider in Singapore, the guy told me the ssd is already down and I need buy a new one to place with abt 800 SGP$.

Two experiences from this case:

SSD is frail. I ever used a ThinkPad T60 for 5 years, its Hard Disk is very stable. But I found many examples of SSD broken via Google searching.

The part of MBA is too expensive. So if you want to buy a MBA, pls think about its high repair cost.

I just went Apple Store for my MBA 2012 which out of warranty for 2 months. The genius fix it for free, said Apple has special arrangement for this SSD issue ( I think Apple really aware the flaw of the SSD already).

The 128GB Toshiba in my mid-2012 failed, but the Apple Store (US) said they're not aware of any extension.  Any suggestions for getting in touch with the right person who can help me?

Mine was handled by Apple Store in Hong Kong.

Apple genius firstly done hardware test in my machine and confirm that is SSD failure.

Then asked me if the machine under Apple Care, I said no, it expired in July. He said "Poor, that is costly for SSD replacement" Then, I point out that should be hardware flaw from Apple since there are many similar cases reported recently (I showed him this thread).

And he checks the system a while and tell me my machine entitle special repair program on SSD even out of warranty, no cost needed for part and labour.

Indeed, I read previous posts that there are cases from UK an US can get fix for free too, so I think you may can try again or escalate your case.

My SSD also failed just after about a year (hardware warranty expired 7 days prior)... Looks like a common problem and costs way more to repair then non-apple computers...

Highly disappointed. Last time purchasing an apple product.

Our company bought three 2012 Macbook Airs in early August 2012. One is with a dead keyboard on arrival and all three of them had SSD failure just after the warranty expired. We were planning to bring Macs to our standard corporate computing environment and those three were phuchased for the pilot project. I guess we are lucky that we didn't decide to give everyone a MBA, it would then be a disaster for our IT support team. All of them have Toshiba SSD drives.

stixonaim wrote:

 

My SSD also failed just after about a year (hardware warranty expired 7 days prior)... Looks like a common problem and costs way more to repair then non-apple computers...

 

Highly disappointed. Last time purchasing an apple product.

Have you bothered to try contacting Apple?

Adding one more to the list.

This is the second time my SSD has failed. The first time was in late February 2012, after about five months. The second time was yesterday, after about seven months.

I purchased AppleCare just before the 12-month warranty ended, but I'm not looking forward to the repair turnaround time.

your Toshiba SSD didn't fail, the SandForce controller failed

toshiba makes top shelf SSD chips

On the SandForce controller:

http://blog.erratasec.com/2012/07/ssds-avoid-sandforce-controllers.html#.UlZ1EzK 9KSM

Peace

I hate to reply but I am going to bite again. "An SSD is made of two parts, the controller and the flash chips." I was going to find a source but funnily enough this quote is from your own article. So yes, the Toshiba SSD did fail because a key component inside it does not work correctly. No matter how much you want to spin it, the SSDs are not working and the SSDs that are not working are branded Toshiba, hence Toshiba SSDs failing is a correct way to say it.

This happen to me too with my macbook air mid 2012. Although I can repair it for free but because I also need my computer right now for work I ordered a new ssd from macupgrade.eu, here you can buy a OWC ssd for your macbook mid 2012. Took me 10 min to install and after that you can install a fresh OSX on it with a bootable USB drive.

But I don't understand why they want to charge you for the repair. Because you have an extra 1 year consumer warranty(only in europe), after the 1 year normal warranty is ended, from the store where you bought the macbook. And you bought it in 2012?? So you still have warranty for 1 year.

More information:

http://www.tabletguide.nl/19919/apple-erkent-2-jaar-garantie-periode-en-langer-m aar-alleen-bij-verkopende-partij/

Veel succes!

Your posts are not helpful.

The controller is part of the SSD. You can't have one without the other. Every SSD has a cotroller inside the package.

So your post is irrelevant.

PlotinusVeritas wrote:

 

your Toshiba SSD didn't fail, the SandForce controller failed

 

toshiba makes top shelf SSD chips

 

 

 

On the SandForce controller:

 

http://blog.erratasec.com/2012/07/ssds-avoid-sandforce-controllers.html#.UlZ1EzK 9KSM

 

 

Peace