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Macbook charger cable frayed and broke apart, not covered under warranty???

My Macbook charger, used only at home, and well looked after had frayed near the base and has now snapped off. Apparently this is not covered under warranty, why is this, if it is apples malfunction for the charger and not mine? This has happened to several people i know, and i am not willing to pay $90 for a new one as the malfunction was apples fault and not mine.

MacBook

Posted on Aug 2, 2013 1:14 AM

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5 replies

Aug 2, 2013 5:02 AM in response to potteem

http://support.apple.com/kb/TS1713


Additional Information


Whether your product is in or out of warranty, you can take your adapter to an Apple Authorized Service Provider or Apple Retail Store for evaluation and replacement if necessary. Pending the results of the evaluation, you may or may not be eligible for a replacement adapter free of charge. Signs of accidental damage would negate any coverage. Be sure to bring in the computer used with the adapter; it is required to process potential adapter replacements.

Macbook charger cable frayed and broke apart, not covered under warranty???

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