iPhone5 WiFi issue
TLDR: iPhone5 has poor wifi coverage. Signal is fine within 3-feet of router, but drops about 10% with every step taken further from it.
Question: What would you do at this point to resolve?
Diagnostics Method:
I have a total for four iPhone5 devices in my household. This problem only applies to one of these devices. I also have 4 different routers (Buffalo, Meraki, D-Link, TP-Link) available which I've verified that the issue persists with all of the routers on different channels and various 802.11 protocols (a/b/g/n). The phone in question was running 6.1.3 when the issue began about 2 weeks ago.
Solutions Tried:
- Reboot the router
- Tried "forget this network" and add it back
- Reset the phone
- Airplane mode (on and off)
- Double hard reset
- Update to 6.1.4 and not restore from backup + update carrier settings
- Switch from AES encryption to TKIP
- Tried WPA2-Enterprise network (since I had one setup)
- Tried an open WiFi network
- Called Appled and they did a remote diagnostics (came up clean)
The problem is apparent just by holding the phones side-by-side. My personal phone shows a full signal, the other shows 2-bars or less and constantly fluctuating.
My next step is to have the phone swapped in store. This will take a bit of time to get done which is why I've posted this.
iPhone 5, iOS 6