HT201302: Import photos and videos from your iPhone, iPad, or iPod touch
Learn about Import photos and videos from your iPhone, iPad, or iPod touch
-
All replies
-
Helpful answers
-
Aug 4, 2013 12:53 PM in response to Marklucoby griff w,Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
http://support.apple.com/kb/TS3697
-Griff W.
-
Aug 5, 2013 3:44 PM in response to griff wby Markluco,Hi
Thanks for your message. I'm aware of the article and have already tried to do this. What happened was that all the pics on the iPad disappeared but won't sync again afterwards. It's almost as if the sync gets as far as sorting out pics and gives up!
Any other ideas?
Thanks again
-
Aug 5, 2013 3:57 PM in response to Marklucoby lllaass,DId you delete the iPod Photo Cache folder? There more be more than one such folder.
-
Aug 6, 2013 3:18 PM in response to lllaassby Markluco,Hi
Yes I did. I found 2 folders actually and deleted them both.