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My iphone 4s suddenly lost all the contacts. What to do to recover them?

My iphone 4s suddenly lost all the contacts. Can anyone advise me how to recover them back? I did not have any back up.

Posted on Aug 2, 2013 8:29 AM

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11 replies

Aug 2, 2013 9:01 AM in response to sokkanha

If the contacts are missing at icloud.com when using a computer's browser, then they are really gone. Your only option is to restore the device from an icloud or itunes backup.


For icloud...


http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US


Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your device. Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.


This link gives another overview of backup and restore:


http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US

Jul 17, 2014 5:30 AM in response to sokkanha

The same thing happened to me twice. Suddenly all my contacts were gone.


The solution for me was to go to Settings>iCloud>Turn Contacts On.
Then I went to Contacts and I noticed there was a loading icon at the top (beside the wifi/3g icon), so I let it load. Slowly my contacts started coming back. I was looking at my favorites and I could see the names reappearing. I just left it for about half an hour (using other apps in the meantime) and it was all back to normal.


I hope this solution works for you and others as well. Like this if it does. 😀

My iphone 4s suddenly lost all the contacts. What to do to recover them?

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