Desktops
Q: HD Movie damaged
HD movie I downloaded has a small dark square screen bottom center screen. Can I download again without additional cost? Should I try the iCloud?
Posted on Aug 2, 2013 11:25 AM
by varjak paw,Solvedanswer
Delete the movie from the iTunes library, allowing iTunes to move the movie file to the Trash. Then download the movie again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the movie persist, go here:
and follow the instructions to report the issue to the iTunes Store.
Regards.
Posted on Aug 2, 2013 11:52 AM