rethinkss

Q: Little/no control over mouse. Mouse acting sporadically.

I have little/no control over mouse. Mouse seems to have a mind of its own acting sporadically. It zooms in, flips to a different screen, provides definitions on random words & gets stuck. The computer is acting as if I'm screen sharing & the other person is controlling the computer.

MacBook Pro, Mac OS X (10.7.5)

Posted on Aug 2, 2013 12:35 PM

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Q: Little/no control over mouse. Mouse acting sporadically.

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  • by homeboy9991,

    homeboy9991 homeboy9991 Aug 2, 2013 12:37 PM in response to rethinkss
    Level 1 (41 points)
    Aug 2, 2013 12:37 PM in response to rethinkss

    Hi! May I know what mouse are you using? Is it a Magic Mouse?

  • by rethinkss,

    rethinkss rethinkss Aug 2, 2013 12:39 PM in response to homeboy9991
    Level 1 (0 points)
    Aug 2, 2013 12:39 PM in response to homeboy9991

    I'm not using an external mouse.

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Aug 2, 2013 6:13 PM in response to rethinkss
    Level 10 (208,044 points)
    Applications
    Aug 2, 2013 6:13 PM in response to rethinkss

    There are several possible causes for this issue. Take each of the following steps until it's resolved.

    1. Follow the instructions in this support article.

    2. Open the Bluetooth preference pane in System Preferences and check for unknown or forgotten input devices. Disconnect any USB input devices that you aren't using.

    3. Boot in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you reboot as usual, stop here and post your results. If you can't boot in safe mode, do the same. If you booted in safe mode and there was no change, go on to the next step.

    4. Reset the System Management Controller.

    5. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.

    6. A swollen battery in a MacBook Pro or Air can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced.

    7. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built in trackpad of a MacBook to  behave erratically. If you're using such an adapter, disconnect it and test.

    8. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.

    9. If none of the above applies, or if you have another reason to think your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.

    10. Make a "Genius" appointment at an Apple Store to have the machine tested.

  • by rethinkss,

    rethinkss rethinkss Aug 5, 2013 8:13 AM in response to Linc Davis
    Level 1 (0 points)
    Aug 5, 2013 8:13 AM in response to Linc Davis

    Thanks for the info Linc! I really appreciate your help! I went thru every step but it still seems to have the same problems. I'm going to make Genius appointment.