why do my computer keep going to the test when I shut it down even thought it has finished the test?

why does my computer keep going to test when I shut it down, even when it has fully finished the test. All I have when I boot up the computer is a blue screen and the test starts all over again? I can not use my computer at all 😠

iMac

Posted on Aug 2, 2013 6:01 PM

Reply
3 replies

Aug 3, 2013 3:10 AM in response to Bella G

Resetting PRAM

  1. Shut down your iMac.
  2. Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
  3. Turn on your iMac.
  4. Press and hold the Command(⌘)-Option-P-R keys before the gray screen appears.
  5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
  6. Release the keys.

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why do my computer keep going to the test when I shut it down even thought it has finished the test?

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