iTunes store is currently unavailable only for most recently purchased content

This happened to us tonight, only for one TV show. Resetting the Apple TVs or signing out and back in didn't work. We were able to get around it was to search for the TV show as if we were going to buy it again, then select it and it plays with no problem! Hope this helps...

That's great. I agree, it is strange, we still can't access some shows like Survivor or Family Guy without going to search. I wish someone from Apple would figure this out...

I've been experiencing the same problem for the last several days. When clicking on certain TV shows (not specifically most recently purchased) through the purchased tab it goes straight to this error. The workaround by searching for the show works fine but is still a pain in the arse.

It's really annoying when you try and do the right thing by paying for content (often far more expensive than even physical mediums that aren't DRM'd up the wazoo) and we can't even watch it because of server problems.

Possibly more annoying is how crummy Apple service has become. I called to report the problem, they tell me to fill out a webform, they respond telling me to call. Seriously? Just fix your **** servers.

Having the same problem here. This is ridiculous :(

Glad I found this thread...I'm currently dealing with Apple support and they are just acting ridiculous. Never been this bad before.

I'll try the "search" method as suggested in an earlier post. Fingers crossed. Does Apple realize how much money we are throwing at them for content and getting no help without being traumatized?

Same problem. I first tried rebooting, then I tried resetting and logging in. Tried updating, but it is already up to date. I ran the test network function and the network is fine. Netflix even works on the Apple TV, it just won't do anything that requires access to the iTunes Store servers.

Model: MC572LL/A

Apple TV Software: 5.3 (6105)

Signal Strenth: Max (5 bars)

Apple, please acknowledge that there is a problem and a solution is in the works. Give us hope!

This doesn't SOLVE the problem. It's a work around.

Same issue, past three days I cant access half the content that I purchased on Apple TV so pretty much think its time to give up the Apple TV and move to something else

Great tip. Worked here, too. Had tried resetting and logging back in as well. Bugs happen, but here's hoping Apple gets this fixed... I preferred when their products "just worked."

i've been seeing this for the past week and half but only with two of my shows, jon stewart and southpark...makes u wonder if there is a conspiracy here... :-)

...anyway, i spent a half hour on the phone with an apple tech and after some investigation on his part, he has escalated it to "apple engineering" - whatever that means. he did acknowledge that this was an apple issue... hopefully, they will track it down and fix it soon. it is an inconvenience.

Same problem here for the past couple weeks, but only for the show Survivor. I stumbled upon the workaround after resetting, restoring, network testing, etc but Apple needs to sort this problem out.

So it's now 11 days since this thread was started and still silence from Apple.

My problems stared after I installed the update. I can't buy anything new and now, because I tried to reset, I need to enter my account details every time because it won't remember an unsuccessful attempt.

Both of my Apple TV's are going back to the store on Friday for a refund. I've had enough of being treated like this.

Wonny wrote:

So it's now 11 days since this thread was started and still silence from Apple.

Apple don't generally respond here. It is mostly users with some official community support agents who try to find relevant Apple articles to help but I don't think they feed back.

Send your own feedback:

http://www.apple.com/feedback/appletv.html

Thank you!!! I've been struggling with this for weeks now on my Multi-passes to the Daily Show and the Colbert Report. Multiple e-mails with Apple Support, sending me links to general troubleshooting articles, then finally referring me to phone support which wanted $19.99 to connect me to a tech. My most disappointing Apple experience ever.