Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple tv cant sign in to iTunes store until the network time has been set. I have no idea what this means

I just purchased Apple TV. The setup process went fine until i got a message saying "apple tv can't sign in th the ITunes store untiul the network time has been set". I have no idea what to do next.

Apple TV

Posted on Aug 3, 2013 6:56 AM

Reply
1 reply

Aug 5, 2013 11:38 AM in response to Evie623

Hello, Evie623


I had this same issue and what worked for me was power cycling my wireless network and the Apple TV. However, if the issue persists, here are a couple articles that will walk you through troubleshooting this issue.



Apple TV: Basic troubleshooting

http://support.apple.com/kb/ht1551


Apple TV: Troubleshooting wireless connections

http://support.apple.com/kb/HT1595


If the steps in the article above do not resolve the issue, then a restore may be needed.


Apple TV (2nd and 3rd generation): Restoring your Apple TV

http://support.apple.com/kb/ht4367



Cheers,


Jason H.

apple tv cant sign in to iTunes store until the network time has been set. I have no idea what this means

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.