I have downloaded the latest version of itunes and I get the same message "error 42404. Why should I spend extra money buying a special program to fix this error?

Hello cstev,

Thanks for using Apple Support Communities.

For more information on this, take a look at:

iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3

http://support.apple.com/kb/TS3258

If you're using an old version of windows please:

Update to the latest version of iTunes.

You can download the latest version of iTunes here.

Best of luck,

Mario

cstev wrote:

After reinstalling the latest version of itunes, I still get a message "error 42404". Why should I have to buy a new program to fix this error?

Who says you have to buy special program?