HT203167: If you see an exclamation point next to your items in iTunes
Learn about If you see an exclamation point next to your items in iTunes
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Aug 3, 2013 12:15 PM in response to Hamdan_mohmmedby King_Penguin,Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here, we won't know why. I've asked the hosts to remove your email address from your post.
What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?