8 Replies Latest reply: Aug 3, 2013 1:42 PM by USN Vet
USN Vet Level 1 (0 points)

Hey everyone....


I hope someone can help me.  I have a 21.5 iMac and its stuck on the white screen with a question mark and a file folder.   I treied resetting my PRAM, but it won't (cmd, option P R) and it doesnt do anything.  tried safe mode, singe user, and nothing.   Just keep getting the white screen with the question mark. 


I've tried using a wired keyboard too to now avail..... This all started after the computer hung on an application and had to force shot down.  Any help would be greatly appreciated.