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Trying to use NetFlix on my Apple TV and it always says cannot connect. How can I fix that?

I have a NetFlix account but when I try to connect to it from Apple TV it always cannot connect.

Apple TV, iOS 6.1.4

Posted on Aug 3, 2013 5:27 PM

Reply
1 reply

Aug 6, 2013 6:15 AM in response to Novelstoo

Hey Novelstoo,



Thanks for the question, and welcome to Apple Support Communities.


The following article includes basic network troubleshooting for the Apple TV, which may help to resolve your issue:


Apple TV: Basic troubleshooting

http://support.apple.com/kb/HT1551


If your issue persists, please see this article for support information from third-party content providers:


Apple TV (2nd and 3rd generation): Third-party content provider information

http://support.apple.com/kb/HT4799



Thanks,


Matt M.

Trying to use NetFlix on my Apple TV and it always says cannot connect. How can I fix that?

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