HT203516: Get help creating an iCloud backup

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debrafromnz1
Level 1 (0 points)

Q: ipad has locked with a message about not backed up for 9 weeks, and i cannot fine out how to unfreeze screen to get into settings to back up on itunes

My ipad is frozen witha message "hasnt been back up for 9 weeks" I am connected to Wifi thru lap top but cant see how to back up to cloud or itunes. I dont think I set up cloud when i set up originally

iPad 2

Posted on Aug 3, 2013 4:48 PM

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debrafromnz1

Q: ipad has locked with a message about not backed up for 9 weeks, and i cannot fine out how to unfreeze screen to get into settings ... more

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  • by stedman1,

    stedman1 stedman1 Aug 3, 2013 4:48 PM in response to debrafromnz1
    Level 9 (74,243 points)
    Apple Watch
    Aug 3, 2013 4:48 PM in response to debrafromnz1

    A reset should help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons and await restart. No content will be affected.