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I have a water damaged iphone 4s and I heard the Out of warranty service is $199. But the apple store worker told me that I can't have it replaced for $199 because I am not eligible for an upgrade. This does not make any sense to me... I have to be eligib

I have a water damaged iphone 4s and I heard the Out of warranty service is $199. But the apple store worker told me that I can't have it replaced for $199 because I am not eligible for an upgrade. This does not make any sense to me... I have to be eligible for an upgrade to get it replaced for $199?

iPhone 4S

Posted on Aug 3, 2013 11:55 PM

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Posted on Aug 3, 2013 11:58 PM

Welcome to Apple Support Communities


If you have an iPhone 4S and you need a replacement iPhone 4S, you will have to pay $199 for it, and this is the same case for everybody, so I don't know why the Specialist or Genius didn't allow you to get a replacement iPhone 4S.


I would try to take it in again and see what happens. If they refuse to offer you one, contact with Apple directly > http://support.apple.com/kb/HE57

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Question marked as Best reply

Aug 3, 2013 11:58 PM in response to meganrara

Welcome to Apple Support Communities


If you have an iPhone 4S and you need a replacement iPhone 4S, you will have to pay $199 for it, and this is the same case for everybody, so I don't know why the Specialist or Genius didn't allow you to get a replacement iPhone 4S.


I would try to take it in again and see what happens. If they refuse to offer you one, contact with Apple directly > http://support.apple.com/kb/HE57

I have a water damaged iphone 4s and I heard the Out of warranty service is $199. But the apple store worker told me that I can't have it replaced for $199 because I am not eligible for an upgrade. This does not make any sense to me... I have to be eligib

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